Terms and Conditions

Effective Date: June 27, 2026

These Photography Service Terms & Conditions ("Agreement") apply to all portrait sessions booked with Barbara Anne Photography ("Barbara Anne Photography", "we", "our", or "us"). By booking a portrait session or paying a booking fee, you acknowledge that you have read, understood and agree to these Terms & Conditions.

1. Booking Your Portrait Experience

Your portrait session is considered confirmed once:

• Any required agreement has been accepted;
• The required booking fee has been received; and
• Your session date has been confirmed by Barbara Anne Photography.

Until all booking requirements have been completed, your requested session date cannot be guaranteed.

2. Booking Fees

Booking fees reserve your session date and cover the planning and preparation involved in creating your portrait experience.

Unless otherwise stated in writing:

• Booking fees are non-refundable.
• Booking fees may be applied toward artwork or portrait collections only where specifically included in your portrait experience.
• Promotional booking fee terms may differ and will be outlined within that specific promotion.

3. Rescheduling

We understand that life happens.

One complimentary reschedule may be granted when reasonable notice is provided.

Additional reschedules may be subject to a rescheduling fee to help offset preparation costs and fees incurred by independent contractors, including professional hair and makeup artists.

Repeated rescheduling may result in cancellation of the session and forfeiture of the booking fee.

4. Cancellations

If you choose to cancel your portrait session, any booking fee paid is non-refundable unless otherwise required by law or specifically stated in writing.

If Barbara Anne Photography must cancel due to unforeseen circumstances, you will be offered the opportunity to reschedule or receive a refund of any booking fee paid.

5. Late Arrivals & No-Shows

Please arrive on time for your portrait session.

Late arrivals may reduce the available photography time while the session still concludes at the originally scheduled time.

Clients who fail to attend their scheduled session without prior notice may forfeit their booking fee.

6. Hair & Makeup Services

Where professional hair and makeup services are included, these services are provided by experienced independent contractors.

Barbara Anne Photography carefully selects these professionals but cannot guarantee their individual services or be held responsible for matters outside our reasonable control.

If a hair and makeup artist becomes unexpectedly unavailable, every reasonable effort will be made to arrange a suitable replacement.

7. Your Portrait Experience

Every portrait session is individually designed based on your consultation, personal style and goals.

While every effort is made to create a diverse gallery, the exact number, poses, backgrounds or images produced cannot be guaranteed.

Photography is an artistic service, and final creative decisions remain at the discretion of Barbara Anne Photography.

8. Image Selection & Ordering

Portraits are viewed and selected during your image reveal appointment whenever possible.

Barbara Anne Photography does not guarantee indefinite archival of unpurchased or delivered digital files.

Unpurchased images may be permanently deleted after a reasonable period without further notice.

9. Artwork & Digital Images

Artwork is custom-produced specifically for each client.

Due to the personalized nature of these products:

• All artwork sales are final.
• Digital image purchases are final.
• Albums, framed artwork, wall art, folios and printed products cannot be returned or exchanged except where required by law.

Minor variations in colour, texture or finish may occur due to printing processes and monitor calibration.

10. Production & Delivery

Production of artwork begins after full payment has been received.

Estimated production times are estimates only and may vary depending on suppliers, shipping delays or seasonal demand.

Barbara Anne Photography is not responsible for delays beyond our reasonable control.

11. Payment

Payment is due according to the invoice provided.

Artwork will not be submitted for production until payment has been received in full unless an approved payment arrangement has been made.

If a payment plan has been agreed upon, all payments must be made according to the agreed schedule.

Barbara Anne Photography reserves the right to withhold delivery of products until all outstanding balances have been paid.

12. Digital Image Licence

Unless otherwise agreed in writing:

Personal portrait digital images are licensed for personal use only.

Business branding portraits include a licence permitting commercial use by the purchasing client for marketing and promotional purposes.

Clients may not:

• resell images;
• transfer ownership;
• submit images into stock photography libraries;
• edit or substantially alter images without written permission.

13. Copyright

Barbara Anne Photography retains copyright of all photographs in accordance with the Canadian Copyright Act.

Purchasing photographs grants a licence for their permitted use but does not transfer copyright ownership.

14. Model Release

Where a separate Model Release has been signed, Barbara Anne Photography may use selected images for portfolio, exhibitions, publications, competitions, advertising and promotional purposes.

Clients who choose not to sign a Model Release will have their privacy respected.

15. Client Responsibilities

Clients are responsible for:

• providing accurate contact information;
• arriving prepared for their session;
• communicating any accessibility or medical considerations relevant to the portrait experience;
• ensuring all minors attending are supervised by a responsible adult.

16. Force Majeure

Barbara Anne Photography shall not be considered in breach of this Agreement where performance is prevented by circumstances beyond reasonable control, including but not limited to illness, severe weather, fire, natural disasters, government restrictions, power outages, transportation disruptions or other unforeseen events.

Where possible, affected sessions will be rescheduled.

17. Limitation of Liability

While every reasonable effort is made to safely create, store and deliver your photographs, liability for any claim relating to photography services shall not exceed the amount paid by the client under this Agreement.

18. Governing Law

This Agreement shall be governed by the laws of the Province of British Columbia and the applicable laws of Canada.

9. Acceptance

Payment of a booking fee, acceptance of an online agreement, electronic signature or participation in a portrait session constitutes acceptance of these Terms & Conditions.

Contact Information

Barbara Anne Photography

5–7221 Lantzville Road

Lantzville, BC V0R 2H0

250-619-5424

info@barbaraanne.ca

www.barbaraanne.ca

Appendix A - Business Branding & Commercial Image Licence

This appendix applies to Business Portrait, Headshot and Personal Branding sessions unless otherwise agreed in writing.

Commercial Use

Barbara Anne Photography grants the purchasing client a non-exclusive licence to use purchased digital images for their own business marketing and promotional purposes.

Permitted uses include:

• Websites
• Social media platforms
• Printed marketing materials
• Business cards
• Brochures
• Advertising
• Press releases
• Speaking engagements
• Email newsletters
• Professional profiles
• Online directories

Ownership

Barbara Anne Photography retains copyright to all images.

Purchasing digital files grants a licence to use the images but does not transfer copyright ownership.

Employee & Team Use

Images may be used by the business that purchased them and by the individual photographed while employed by that business.

If an employee leaves the organization, Barbara Anne Photography is not responsible for replacing or updating imagery.

Prohibited Uses

Images may not be:

• Sold to third parties
• Licensed to another business
• Used as stock photography
• Entered into AI image training databases
• Altered in a way that changes the artistic integrity of the work without written permission

Minor cropping and resizing for marketing purposes is permitted.

Credit

While not required, crediting Barbara Anne Photography when appropriate is always appreciated.

Image Retouching

Purchased images include Barbara Anne Photography's signature professional retouching.

Additional retouching requests beyond standard editing may be subject to additional fees.

Future Image Updates

Businesses are encouraged to update branding portraits every 1–3 years to ensure marketing materials remain current and reflective of their evolving brand.

Appendix B - Artwork Care, Production & Product Warranty

Barbara Anne Photography proudly partners with professional print laboratories to create heirloom-quality artwork designed to last for generations.

Production

All artwork is custom-made after your order has been approved.

Because every piece is individually produced, production generally begins once payment has been received in full.

Estimated delivery times are provided as a guide and may vary due to supplier schedules, shipping delays or seasonal demand.

Inspection

Clients are encouraged to inspect all artwork upon delivery or pickup.

If your artwork arrives damaged due to manufacturing or shipping, please notify Barbara Anne Photography within seven (7) days so that we can assist in resolving the issue.

Product Warranty

Barbara Anne Photography will work with our professional print partners to address verified manufacturing defects.

This warranty does not cover damage resulting from:

• Improper handling
• Accidental damage
• Moisture or flooding
• Fire
• Excessive heat
• Direct sunlight over extended periods
• Improper hanging or installation
• Normal wear over time

Colour Variation

Every monitor, phone, tablet and printer displays colour differently.

Minor colour variation between digital displays and printed artwork is normal and does not constitute a defect.

Artwork Care

To help preserve your artwork:

• Avoid direct sunlight whenever possible.
• Keep artwork away from excessive humidity.
• Handle prints by their edges.
• Dust framed artwork gently using a soft microfiber cloth.
• Do not use household cleaning products on photographic surfaces.

Albums

Albums should be stored flat when possible and handled with clean, dry hands.

Avoid placing heavy objects on top of albums.

Digital Files

Clients are strongly encouraged to maintain multiple backups of purchased digital images.

Barbara Anne Photography does not guarantee indefinite archival of client files.

Installation

Barbara Anne Photography is not responsible for damage resulting from improper installation of wall artwork.

Professional installation is recommended for larger pieces.

Appendix C - Session-Specific Policies

The following policies apply where relevant to the portrait experience you have booked.

Wardrobe

Clients are encouraged to bring a variety of clothing options discussed during their consultation.

Barbara Anne Photography may provide styling guidance and access to select studio wardrobe items where applicable.

Clients remain responsible for the care of borrowed wardrobe items and may be responsible for repair or replacement costs if items are damaged through misuse.

Children

For family sessions involving young children:

• A parent or legal guardian must remain present at all times.
• Children's cooperation naturally varies, and while every effort is made to create wonderful portraits, specific expressions or poses cannot be guaranteed.
• Session timing may be adjusted to meet the needs of young children.

Pets

Well-behaved pets are welcome during designated pet-friendly sessions.

Clients remain responsible for the supervision and behaviour of their animals at all times and for any damage caused by their pets.

Boudoir & Glamour Sessions

Barbara Anne Photography is committed to creating a respectful, safe and empowering environment.

Clients are encouraged to communicate comfort levels throughout the session.

No pose, wardrobe choice or concept will ever be required.

Clients may request breaks or modifications at any time.

Promotional Portrait Projects

Portrait projects, exhibitions and magazine features may have additional participation requirements, timelines or deliverables.

These will be outlined separately for each project.

Outdoor Sessions

Outdoor sessions are subject to weather conditions.

Barbara Anne Photography reserves the right to reschedule outdoor sessions where weather conditions may compromise safety or image quality.

Creative Direction

Clients choose Barbara Anne Photography because of the studio's artistic vision and creative approach.

While client ideas and inspiration are always welcome, final decisions regarding posing, lighting, composition, editing and artistic interpretation remain the creative responsibility of Barbara Anne Photography.

Image Editing

All delivered images receive Barbara Anne Photography's signature editing style.

Requests that substantially alter the artistic style of the work may be declined.

Client Conduct

Barbara Anne Photography is committed to providing a welcoming, inclusive and respectful experience for every client, employee and contractor.

Abusive, threatening, discriminatory or inappropriate behaviour toward staff, contractors or other clients may result in the immediate termination of the session without refund.

Accessibility

Barbara Anne Photography welcomes clients of all backgrounds, identities and abilities.

Please let us know in advance if there are accessibility needs or accommodations that would help us create the best possible portrait experience.